Systematic ICT Services
Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other...Bill Gates

Technical Services

Recognised as a leader in it's field, Systematic has taken it's exceptional level of technical expertise and our continued commitment to outstanding service, to deliver the most cost-effective and successful technical services possible.

We work with our clients to assist in the positioning of our technical services as a strategic part of their business, helping IT professionals at all levels to promote and justify investments in their organisation's ICT infrastructure

We understand the problems facing Support and IT managers and therefore take a 'consultative' approach to find the best cost effective solution to suit the individual customer requirements, with the accent on flexibility and quality. We believe that the key to providing technical service solutions lies in providing a TOTAL solution and therefore, the range of service products we provide is very comprehensive

We provide a full technical service with highly trained technicians including:

• Microsoft MCP & MCSE
• Cisco CCNA/E & CCDA
• Citrix CCA
• HP ASE

And the following:

• Hardware Maintenance & Software Service and Support
• Automated and Programmed Escalation
• Centralised Call Control
• Commissioning/Decommissioning
• Fault Analysis
• Contract Management
• Flexible Contracts
• Flexible Response Time
• Installation
• On-site Engineering
• Reports and Statistics
• Warranty
• Network Service and Support